PearsonAccessnext User Accounts
For assistance with PearsonAccessnext user accounts (new and existing accounts), please refer to the following support structure:
- Test Administrators and school-level users* contact School Assessment Coordinators (SAC).
- SACs and other district-level users* contact District Assessment Coordinators (DAC).
- Official DACs contact the Colorado Department of Education (CDE).
*Includes Technology Coordinators, Sensitive Data, OnDemand and Published Report roles.
Notes:
- PearsonAccessnext user accounts are periodically disabled while CDE and Pearson complete system setup activities.
- Pearson Customer Support cannot provide system access to any user. CDE can only provide system access to the official superintendent-appointed DAC. All other user accounts are created and maintained locally by assessment coordinators (includes enabling accounts after periodic lockouts).
- Pearson Customer Support can provide assistance with password resets, system navigation, and using system features.